FAQ
Q:Are you a factory or simply a trading company?
A: We are a true OEM/ODM factory. Please read our company profile,
for more information on this issue.
Q: What are the shipment terms and delivery times of your company?
A: Delivery / production time is directly affected by the size of
the order. Also, please be aware, some factories may not advise
you, but after the production delays, you might be facing a few
more days delays before catching your sea or your on-board flight
departures. ( might be anywhere from 3 to 7 working days). Again,
depending in which season you are shipping.
Q:Can we print our Logo on the products? What is MOQ?
A:We can print your own Logo on it as you like. There is no MOQ for
stock models. For customized models will depending on your
requests. Different methods are used for logos, please ask your Key
Account MGR for more information on this issue, we will surely find
the right solution for you!
Q: What payment methods your company accept?
A: We accept most of the payment methods, but mainly accept T/T.
Q: How long is the warranty time?
A: 1 year warranty, full responsibility for warranty. We are very
confident in our products, if any issue, we will deal with it
immediately.
Company Information:
Wisecard (a WiseGroup company) is a global solution provider that
has been providing innovative payment and secure solutions to
financial institutions, government entities and telco operators
worldwide.
Wisecard have been providing EMV smart card, EMV biometric card,
EMV perso software, card issuance, EMV embossers, Smart POS
machine, Android POS, POS terminals, smart banking, smart teller
machine, kiosk, vending machine, biometric POS, Hardware Secure
Module, mobile payment platform, private label card solution,
prepaid card solution, card management system to partners in more
than 60 countries worldwide. Wisecard’s product suite empower large
global financial institutions and government sectors as well as
small to medium sized retail banks.
Wisecard solutions are adapting to the highest and latest secure
standard, and the solutions have been fully tested and certified by
international test labs, like FBI, STQC, EMV, PCI DSS, PA DSS,
VISA, MasterCard, China UnionPay, JCB, AmEx, Discover, RuPay and
etc.
Notes: FBI, STQC, EMV, PCIDSS, PADSS, Visa, MasterCard, China
UnionPay, JCB, AmEx, Discover, RuPay is a registered trademark. All
trademarks referenced here are the property of the respective
owners.
